Troubleshooting Your New Plant: Post-Shipment Care Guide

Plants can be tricky! This guide is our user manual to caring for your new plant.

What to do when you first receive your plant:

When you first receive your new plant, it's important to assess it for signs of stress and damage. Here is a list of the most common signs of stress or damage to your plant and how to treat at home:

  • Yellowing or crisping leaves: Yellowing leaves can be a sign of root damage or stress to the plant. Plants under stress will often divert energy from their older leaves to their newer leaves resulting in the death of the older leaves.
    • Step 1: Inspect your plants roots for damage. With a sterile sharp blade or scissor, cut 2 cm above any rotting areas of root. Be careful not to contaminate healthy roots with rot as this can cause it to spread. Apply cinnamon powder to the roots to prevent bacterial growth
    • Step 2: Remove affected leaf from plant
    • Step 3: Plant into well draining medium and wait 1 day to water.          
  • Brown or mushy roots: See Yellow or Crisping Leaves
  • Droopy leaves/stem or Crisping leaves: 
    • Step 1: Check for signs of root rot. If found follow steps 1-3 of yellow or crisping leaves. 
    • Step 2: If there is no root rot, the plant is most likely dehydrated. Place in water for 24 hours before potting into well draining medium

After troubleshooting or if the plant arrives in the expected condition, plant it into well draining medium and provide water. Place plant under grow lights or next to an appropriate window. Be mindful that our plants are kept under 60-80% humidity (when appropriate), it is important to provide the appropriate amount of humidity to prevent leaf loss. 

Fertilize weekly or bi weekly during growing season. We recommend using Marphyl or Liquidirt as they provide nutrients without burning the plant.